Transform Your Airport's Passenger Experience
Go from Ground to Cloud with Airport CX for European Airports of All Sizes
Flight Information Displays and Public Address in one system
Text-to-speech, speech-to-text, and noise sensing to enhance passenger communication and experience
Scenario planning to enhance operational readiness and safety
Designed for Accessibility with Multilingual features
Automation features to focus on providing exceptional service
Role-based UIs with tailored tools and information to increase operator productivity and efficiency
Built in Europe. Trusted Worldwide.
“Simpleway is a reliable and trustworthy provider of passenger information systems that we are happy with.”
— Robert Pech, Prague International Airport
“We highly recommend Simpleway to other airports seeking a reliable and adaptable passenger communication solution.”
— Antony Hart, Auckland International Airport
“Simpleway is a reliable and honest vendor of passenger communications systems. The project was completed on-time and within budget.”
— Gina Barrington, Houston Airports
“Simpleway accommodated our complex request and was extremely flexible with many other changes throughout the project.”
— Eric Ludovic, Boise Airport
Don't just take our word for it
See the transformation for yourself. Watch how Tucson Airport revolutionized its operations and enhanced passenger experiences with Airport CX.
“Airport CX has revolutionized the way we’re able to communicate with our customers.”
Your Airport CX journey starts here - Join or connect
Start FREE Trial
Take advantage of our free demo trial and see how Airport CX can elevate your airport’s passenger experience, from gate announcements to real-time updates. With our easy-to-use platform, you’ll improve communication, reduce delays, and ensure passengers are always informed. From automated announcements to quick updates across multiple channels, Airport CX helps your airport run more smoothly and keeps everyone in the loop.
Ready to make your airport’s operations more efficient and enhance the passenger journey?
Have Questions or Want a Personalized Walkthrough?
Our team is here to help! Whether you want more details or need guidance tailored to your airport’s needs, don’t hesitate to reach out.
Making Airport Information Accessible for Everyone
Airport CX helps airports deliver fully inclusive and accessible passenger information—both visually and audibly. Designed to support the principles of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) and the Web Content Accessibility Guidelines (WCAG), our system ensures critical updates reach everyone, including travelers who are Deaf, hard of hearing, visually impaired, or speak other languages. From synchronized visual paging to multilingual support and seizure-safe displays, Airport CX turns accessibility standards into everyday ease—for both staff and passengers.
Announcements Everyone Can Catch
Visual Paging mirrors audio announcements, ensuring equal access for all travelers, especially those with hearing impairments.
Address Passengers in Multiple Languages
With 40+ languages and global symbol support, Airport CX makes sure language is never a barrier for passengers at the airport.
Accessible, Passenger-Centric Design
Our system is designed to ensure all screens are easy to read, safe for sensitive viewers, and fully functional in any terminal environment.
Emergency Alerts You Can See & Hear
Audio and text alerts ensure that critical emergency messages reach all travelers, regardless of their needs.
Useful Articles To Read
Airlines Honor Prague Airport with Prestigious Routes World Award 2024
Prague Airport has won the 2024 Routes World Award in the 10-20 million passengers per year category, recognizing its excellence in building and maintaining strong airline partnerships. Over the past year, the airport welcomed 14 new airlines, launched 58 new routes, and increased passenger traffic by nearly 30%. The Aviation Business Development team played a key role in maintaining over 170 global destinations and boosting flight frequencies on 42 existing routes, reinforcing Prague Airport’s position as a central hub in Europe, benefiting both travelers and airlines.
Empowering Airports for Efficient Responses in Critical Situations
Our Scenarios tool enhances preparedness by automating essential visual and audio communications, enabling swift, consistent responses to both routine and emergency situations. With pre-set responses, airports ensure timely and consistent messaging through announcements and display content across the entire airport, activated by just the push of a button.
Modernizing Passenger Information Systems at Windsor International Airport
In 2023, Windsor International Airport engaged us to upgrade their outdated Public Address (PA) and Flight Information Display Systems (FIDS) while minimizing disruptions to daily operations. This was achieved through the deployment of a robust, unified cloud solution, Airport CX, which integrates nearly the full suite of services offered by Simpleway.
How Airports Can Overcome Staff Shortages and Enhance Passenger Boarding Experience
Your airport personnel does not need to worry about selecting the right announcement template, language, or zone, and can focus on other tasks and address problems of individual passengers to increase their passenger experience. The automated way allows for a smoother and more consistent passenger experience, as well as reducing the workload and stress of the staff.
Vancouver International Airport – Breathing fresh air
The Vancouver International Airport (YVR) is counting among our very valued and one of Simpleway’s earliest customers. For over a decade, our software has had the privilege of supporting YVR. Hence, we are pleased to announce the successful completion of a significant software upgrade that meets the latest technology and security standards. In our recent news post, we congratulated YVR for claiming the title of Best Airport in North America at the prestigious Skytrax World Airport Awards once again.
Enhancing Airport Accessibility with Hearing Loop Integration
Windsor International Airport (YQG) leads the way in inclusive travel as the first airport in Canada to implement large-area hearing loops. Integrated with the Airport CX platform and nnounce’s paging ecosystem, these systems deliver crystal-clear announcements directly to hearing aids, ensuring seamless communication in noisy environments. With real-time synchronization across PA systems and visual displays, YQG sets a new standard for accessibility, making air travel more inclusive for passengers with hearing impairments.
References
Prague International Airport
Scope:
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Over 1100 screens |
 |
8 languages, 3 terminal buildings |
 |
OpsUI, GateUI, BaggageUI, CheckinUI |
Overview:
Simpleway provides a FIDS content management system and a visual paging/display control interface at Prague International Airport, enabling easy access to flight information. The airport also utilizes SimpleCUE for SMS-based passenger communication and tenant marketing. With automated multilingual announcements and upgraded display control, Prague International has improved boarding efficiency and enhanced the passenger experience.
Catania International Airport
Scope:
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8 languages |
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Automated Boarding Announcements |
Overview:
Simpleway provides automated announcements at Catania International Airport to assist passengers during boarding and deboarding. The system includes an eight-language voice library customized for airlines and has transitioned from Bosch Praesideo to Biamp Vocia PA for audio delivery.
Kelowna International Airport
Scope:
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126 screens |
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2 languages + Sign Language |
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GateUI, BaggageUI, TugmanUI |
Overview:
The solution at YLW includes managing content on 126 flight information displays and videowalls, providing comprehensive Text-To-Speech announcements synchronized with sign language videos for passengers with disabilities. The nnounce hardware stack supports audio playback, featuring nnounce ampnode4 amplifiers and nnounce micnode2 paging stations.
Dubai International & Al Maktoum Int. Airports
Scope:
|
250 screens |
|
25 languages |
|
OpsUI, GateUI |
Additional features:
Automated voice announcement system, operating at 168 gates, transfer desks and First and Business class lounges. Airline pre-recorded announcements. Prayer call management.
Tucson International Airport
Scope:
Overview:
Simpleway provided a unified Flight Information Display System and Public Address system, allowing the airport to manage all passenger-related information from a single platform. This solution enables ad-hoc text-to-speech announcements and customizable screen designs for marketing or TSA staff. The airport utilizes Simpleway’s Display Controller for smooth system interaction, and as part of a client-focused approach, Simpleway also integrated a custom wall-mounted microphone station.
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Over 100 screens |
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2 languages - English and Spanish |
|
OpsUI, GateUI, BaggageUI, TugmanUI |
Vancouver International Airport
Scope:
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8 languages - Mandarin, Cantonese, Korean, Japanese, Punjabi, English, French, and Spanish |
|
OpsUI, GateUI, BaggageUI |
Overview:
Visual paging, Automated boarding announcements operating at 100 gates, 15 kiosks, 5 baggage carousels and 5 operational client stations, integrating our system with 12 separate PA sub-systems allowing calls between each of them.
Auckland International Airport
Scope:
Boise Airport
Scope:
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12 languages with 29 airlines |
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OpsUI, GateUI, BaggageUI |
Additional features:
Announcement automatization with the Macro tool and improved passenger flow through the airport and boarding process.
|
Over 88 screens |
|
OpsUI, TugmanUI |
Overview:
The project consisted of the replacement of the legacy EVIDS (Electronic Visual Information Display System) system and refurbishment of old TV screens, including various types (Full HD, 4K resolution, ultra-wide stretch screens) throughout the Boise Airport.
For a comprehensive view of our client references, please click here to explore our global projects.
The Perfect Fusion of Airport CX and nnounce Devices
Advanced technology for a seamless and secure airport experience.
Paired with Simpleway's Airport CX, nnounce addresses passenger experience needs for airports of all sizes.
It delivers unparalleled security and frees up operational personnel to focus on individual passenger needs.
Visit nnounce.com to learn more about the platform and its products.
Downloadable Resources
We invite you to download our brochures and product sheets using the links below to help you get acquainted with what we have to offer.
Company brochure
Airport CX product sheet
Contact Us
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Petr Otoupal
CEO of Simpleway
Stephen Blessing
National Sales Manager