Airport Communication Systems
That Actually Work Together.
One System Replaces Multiple Vendors.
Trusted at Calgary, Vancouver, Houston, Dubai, and 40+ airports worldwide
200M+
Passenger Reach
40+
Airports Worldwide
15+
Years in Canada
"Airport CX Should Be in Every Airport. It's a No-Brainer."
— Operations Manager, Tucson International Airport
Fast Implementation
Deployed in weeks
Eliminated 4 vendors
One unified platform
Audio & Visual Sync
Consistent information
Staff training
Under 2 hours per role
The Hidden Cost Of Having
Four Vendors
Your Team Manages Everything Manually.
Separate systems create operational confusion, regulatory risks, and unnecessary costs.
4 Vendors
4 Contracts
4 Credentials
Limited Integration
Operational Chaos
Gate agents make boarding calls while displays still show "Delayed." Passengers receive mixed messages, staff handle the same questions repeatedly.
Separate systems consistently create passenger confusion.
Compliance Gaps
Audio-only announcements exclude passengers with hearing impairments, creating compliance risks under the Accessible Canada Act and ATPDR.
Non-compliance can result in Transport Canada penalties.
Vendor Management
When systems fail, multiple vendors point fingers while your team coordinates repairs instead of focusing on passenger service during critical situations.
Multi-vendor management wastes operational resources.
The Solution: Unified Communication
One Platform. Display & Voice Synchronized.
Airport CX connects PA systems, FIDS, and AODB into one coordinated network, ensuring consistent messaging across every passenger touchpoint in both official languages.
How It Actually Works: Boarding Call Scenario
Why Unified Communication Matters:
For Compliance
Universal information delivery
Automatic audio/visual sync
Built-in ACA & ATPDR support
WCAG 2.1 AA compliance
For Operations
One unified interface
No system toggling
Zero manual coordination
Staff focus on passengers
For Passengers
Consistent information delivery
No conflicting messages
Clear, reliable updates
Enhanced travel experience
What You Get with Airport CX:
Digital Signage & CMS
FIDS is just the beginning. Manage gate displays, wayfinding, and advertising from one CMS while ensuring accessibility compliance.
Intelligent Voice Announcement System
Text-to-speech announcements in 80+ languages with natural voice that automatically adapts to schedule changes.
AODB & Flight Management
Real-time flight data synchronization with full manual override capabilities for immediate responses.
Mission-Critical Airport Hardware
From nnounce audio devices to display controllers and operator touchscreens—unified hardware that simplifies daily operations.
Built-in accessibility and multilingual functions to comply with the Accessible Canada Act (ACA), Accessible Transportation for Persons with Disabilities Regulations (ATPDR), and WCAG 2.1 AA standards.
Deployment Options
With Your Existing Contracts, Budget Cycles, And Operational Needs
Many Canadian airports start with one module and expand when existing contracts expire. Each component delivers value independently while working better when integrated.
Complete Replacement
Kelowna's Approach
What They Deployed:
FIDS + PA + AODB + Hardware
Eliminated all vendor gaps
Deployed in weeks
For airports serious about accessibility compliance and operational efficiency, I'd recommend Simpleway's Airport CX platform — it's among the most comprehensive solutions available for meeting modern passenger information standards.
— Kelowna International Airport
Best For:
New terminal construction
Major system upgrades
Want immediate vendor consolidation
Phased Expansion
Boise's Approach
What They Deployed:
2019: FIDS with AODB
2025: PA system with nnounce hardware
Result: One system, phased investment
"We now manage, train staff on, and pay for one system instead of juggling separate audio and display vendors. This has simplified our operations while improving passenger communication and delivering cost savings."
— Senior IT Systems Analyst, Boise Airport
Best For:
Active vendor contracts remaining
Annual budget limitations
Want to prove value first
Built For Airport Teams
Automation Handles Peak Season Demands
Canadian airports handle unique operational challenges: extreme seasonal variations, weather-related disruptions, bilingual communication requirements, and diverse passenger needs across vast geographic regions.
Airport CX is designed for this reality.
Built for Lean Teams
Gate Agents
Touchscreens show only their gate's flights. Quick-select announcements for connecting flights and weather updates.
Training: 1 hour
Airport Operations Staff
Airport map interface for facility-wide control. Emergency response integration. Real-time monitoring.
Training: 2-3 hours
Ground Operations
Cold-weather resistant interfaces. Baggage handling coordination designed for Canadian operational requirements.
Training: <30 minutes
Canadian Accessibility Standards
Built to Support Federal Accessibility Standards.
Airport CX provides tools designed to support compliance with Canadian federal accessibility standards. Ultimate compliance responsibility remains with the airport, but our platform is built with Transport Canada requirements and accessibility regulations in mind.
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How Airport CX Supports:
Audio + visual information simultaneously delivered
Built-In Feature
Visual Paging
Hearing Loops
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How Airport CX Supports:
Multilingual support for diverse passenger needs
Built-In Feature
80+ langauges
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How Airport CX Supports:
Accessible design system
Built-In Feature
High Contrast Displays
Seizure-safe Screens
Legible and User-friendly
Safe refresh rates
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How Airport CX Supports:
Emergency response procedures and bilingual alerts
Built-In Feature
Emergency Scenarios
Security: Cloud or On-Premise
Deploy with Confidence: Cloud or On-Premise Options for Canadian Airports.
Canadian airports need security they can trust. Airport CX offers two deployment options so you can choose what matches your IT capabilities and security requirements.
Cloud Deployment
Multi-region redundancy
Auto security updates 24/7
No hardware procurement
OpEx pricing (operating budget)
Deploy in weeks
Best For:
Fast deployment needs
Limited IT staff capacity
Predictable operational expenses
Automatic disaster recovery
On-Premise Deployment
Data stays within your facility
Complete control over security
Your team manages infrastructure
CapEx investment (capital budget)
Works with existing IT systems
Best For:
Data sovereignty requirements
IT team has capacity
Specific security policies for American airports
Capital improvement budgets
Common Path: Many Canadian airports start with cloud deployment for speed, then migrate on-premise later if requirements change.
Join the Airports Using Airport CX
Stop Managing Four Vendors.
Start With One.
Your staff shouldn't toggle between systems. Your passengers shouldn't see conflicting information. Your budget shouldn't fund four separate contracts.
I’m Ready to Test!
Full features enabled
Test with your airport data
I Need Approval
True cost analysis
Critical questions to ask
Useful Articles To Read
The Perfect Fusion of Airport CX and nnounce Devices
Advanced technology for a seamless and secure airport experience.
Paired with Simpleway's Airport CX, nnounce addresses passenger experience needs for airports of all sizes.
It delivers unparalleled security and frees up operational personnel to focus on individual passenger needs.
Visit nnounce.com to learn more about the platform and its products.
Downloadable Resources
We invite you to download our brochures and product sheets using the links below to help you get acquainted with what we have to offer.
Company brochure
Airport CX product sheet
Contact Us
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Petr Otoupal
CEO of Simpleway
Stephen Blessing
National Sales Manager