Transform Your Airport's Passenger Experience
Go from Ground to Cloud with Airport CX for U.S. Airports of All Sizes
Flight Information Displays and Public Address in one system
Text-to-speech, speech-to-text, and noise sensing to enhance passenger communication and experience
Scenario planning to enhance operational readiness and safety
Accessibility and multilingual functions to comply with the ADA and Title VI Nondiscrimination Compliance Program
Automation features to focus on providing exceptional service
Role-based UIs with tailored tools and information to increase operator productivity and efficiency
“Airport CX should be in every airport.”
Don't just take our word for it
See the transformation for yourself. Watch how Tucson Airport revolutionized its operations and enhanced passenger experiences with Airport CX.
“Airport CX has revolutionized the way we’re able to communicate with our customers.”
Your Airport CX journey starts here - Join or connect
Start FREE Trial
Take advantage of our free demo trial and see how Airport CX can elevate your airport’s passenger experience, from gate announcements to real-time updates. With our easy-to-use platform, you’ll improve communication, reduce delays, and ensure passengers are always informed. From automated announcements to quick updates across multiple channels, Airport CX helps your airport run more smoothly and keeps everyone in the loop.
Ready to make your airport’s operations more efficient and enhance the passenger journey?
Have Questions or Want a Personalized Walkthrough?
Our team is here to help! Whether you want more details or need guidance tailored to your airport’s needs, don’t hesitate to reach out.
Useful Articles To Read
Achieving Title VI Nondiscrimination and LEP Compliance with Airport CX
By utilizing the PA system for multilingual communication, FIDS for nondiscrimination notices, and inclusive features such as sign language support and accessibility-proofed templates, all integrated into the Airport CX platform, airports can ensure they not only meet regulatory requirements of the Title VI Nondiscrimination Compliance Program but also set high standards for passenger experience and inclusivity.
Empowering Airports for Efficient Responses in Critical Situations
Our Scenarios tool enhances preparedness by automating essential visual and audio communications, enabling swift, consistent responses to both routine and emergency situations. With pre-set responses, airports ensure timely and consistent messaging through announcements and display content across the entire airport, activated by just the push of a button.
How Does TTS Excellence Enhance Airport Announcements?
Text-to-speech technology has evolved significantly, offering voices that sound more natural than ever before. At Simpleway, we get that real authenticity needs a human touch. This is the very reason that advanced TTS Editor is part of our Airport CX.
A Step Towards Inclusivity & ADA compliance: Presenting Our Accessible Flight Information Templates
In an effort to further tend to the needs of passengers with disabilities, we are excited to introduce our latest set of templates carefully designed with accessibility in mind. With these new templates, we're taking another important step toward ensuring that everyone, regardless of their abilities, can navigate your airport with ease and dignity.
How Airports Can Overcome Staff Shortages and Enhance Passenger Boarding Experience
Your airport personnel does not need to worry about selecting the right announcement template, language, or zone, and can focus on other tasks and address problems of individual passengers to increase their passenger experience. The automated way allows for a smoother and more consistent passenger experience, as well as reducing the workload and stress of the staff.
References
Houston Intercontinental & Houston Hobby Airport
Scope:
 |
6 languages for both airports |
 |
OpsUI, GateUI |
What they say about us:
“Simpleway is a reliable and honest vendor of passenger communications systems. The project was completed on-time and within budget.”
Gina Barrington, Houston Airports
Boise Airport
Tucson International Airport
Scope:
 |
Over 100 screens |
|
2 languages - English and Spanish |
|
OpsUI, GateUI, BaggageUI, TugmanUI |
Additional features:
Text-to-speech,
visual paging,
custom screen designs for marketing and TSA staff.
Nashville International Airport
Scope:
|
1 language - English |
|
OpsUI, GateUI, BaggageUI, AdminUI |
Additional features:
Business rules for announcements, such as:
playing specific announcements after flight is cancelled or delayed,
setting higher priority for emergency announcement,
playing gate change announcement if change occurs in specific time window before departure,
creating scheduled announcement that would repeat on flight arrival certain number of times, and
conversion of announcements to text for visual paging.
Stockton Metropolitan Airport
Scope:
Medford Airport
|
6 screens |
|
OpsUI |
Scope:
Scope:
|
Over 80 screens |
|
OpsUI, TugmanUI |
What they say about us:
“Simpleway accommodated our complex request and was extremely flexible with many other changes throughout the project.”
Eric Ludovic City of Boise IT Senior Systems Analyst
|
6 screens |
|
OpsUI |
Additional features:
Flight Information Display System running on Airport CX Cloud platform,
visual messaging,
3 screens are dedicated to passenger information displays in the public part of the airport,
3 screens are dedicated to operations database showing all air traffic at the airport to support the back office, as well as provide as much information as possible to firefighters and other departments.
Additional features:
Flight Information Display System running on Airport CX Cloud platform,
visual messaging.
Harrisburg International Airport
Scope:
|
1 language - English |
|
OpsUI, GateUI, BaggageUI |
Additional features:
Scheduled announcements,
Text-to-speech,
nnounce micnode2h paging stations,
macros (such as Automated playback of baggage arrival announcement).
Arcata-Eureka Airport
Scope:
|
3 screens |
|
OpsUI |
Additional features:
Flight Information Display System running on Airport CX Cloud platform,
Belt Information Display System,
visual messaging.
Spokane International Airport
Scope:
|
1 language - English |
|
OpsUI |
Additional features:
Voice library,
Tugman device.
Currently in the implementation phase
For a comprehensive view of our client references outside of the United States, please click here to explore our global projects.
The Perfect Fusion of Airport CX and nnounce Devices
Advanced technology for a seamless and secure airport experience.
Paired with Simpleway's Airport CX, nnounce addresses passenger experience needs for airports of all sizes.
It delivers unparalleled security and frees up operational personnel to focus on individual passenger needs.
Visit nnounce.com to learn more about the platform and its products.
Downloadable Resources
We invite you to download our brochures and product sheets using the links below to help you get acquainted with what we have to offer.
Company brochure
Airport CX product sheet
Contact Us
By submitting this form, you agree to our Terms and Conditions.
Petr Otoupal
CEO of Simpleway
Stephen Blessing
National Sales Manager